Player Privacy Policy

At Space Slots we take your privacy seriously. This page explains what information we collect when you use our online casino, how we use and protect that information, and the choices you have about your personal data. We aim to keep this explanation clear and practical for players in Canada.

Types of data we collect

We collect several categories of information to operate accounts, process payments, and keep play secure. This includes personal data you provide directly, technical data generated by your device and connection, and transactional data related to deposits, wagers, and withdrawals.

Personal data

Personal data includes name, date of birth, contact details (email and phone), billing and address information, government ID when required for verification, and any information you provide when contacting support. We use this data to create and maintain your account and to meet our verification and anti-money-laundering obligations.

Technical and usage data

We collect technical data such as IP address, device identifiers, browser type, operating system, and connection logs. We also record activity on the site, like games played, session times, and navigation behaviour. This helps us provide a functional service, detect fraud, and improve performance on mobile and desktop.

Transactional data

Transactional data covers deposits, withdrawals, bonuses, bet history, and payout records. We also keep records of payment method details as required to process transactions and to verify ownership of payment accounts when needed for withdrawals or security checks.

How we use your information

We use collected information to operate your account, process payments, verify identity, comply with legal and regulatory requirements, provide customer support, and improve our services. We may also use aggregated, anonymized data for analytics and product development.

Data protection practices

We protect data with industry-standard technical and organisational measures, including encryption of sensitive transmissions and controlled access to stored information. Access to personal data is limited to authorised staff and service providers who need it to perform their duties. We regularly review our security practices to address new risks.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, keep you logged in, and measure site performance. Third-party providers may also use cookies for analytics and advertising. You can manage cookie settings through your browser or in the site’s cookie controls.

User rights

Canadian users have rights over their personal information, including the right to access, correct, and request deletion of data where applicable. You may also object to certain processing and request restrictions on use. We will respond to requests in line with applicable law.

Access, correction and deletion

To request access, corrections, or deletion of your personal data, contact our support team through your account. We may need to verify your identity before fulfilling requests and some information may be retained where required by law or to complete outstanding transactions.

Information sharing and third parties

We share information with third parties only as needed to provide services - for example payment processors, identity verification providers, game and platform suppliers, and legal or regulatory bodies when required. Service providers are contractually bound to protect data and use it only for authorised purposes.

Privacy policy updates

We may update this policy from time to time. When changes are material we will notify you through the site or by email. Continued use of the service after notice constitutes acceptance of the updated policy.