Terms of Use

These Terms and Conditions set out the rules that govern your use of Space Slots. They explain the relationship between us and our users, what we expect from you, and the obligations we accept as an online casino available to players in Canada. By registering an account and using our services you agree to follow these terms and any related policies referenced below.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Do not share your login credentials and notify us immediately if you suspect unauthorised access. You must provide true personal information during registration and keep it up to date. We may suspend or close accounts that show signs of fraud, multi-accounting, chargebacks, or other abusive behaviour.

Eligibility requirements

To play with us you must meet age and residency rules that apply in your province or territory. The minimum age is 18 years or higher where local law requires. Only one account is permitted per person, household, and payment method. Access from restricted jurisdictions is not allowed; if you are outside our accepted territory you should not register or use the platform.

Acceptable platform use

Use the platform only for lawful, personal entertainment. Prohibited activity includes using VPNs or other tools to bypass location checks, attempting to manipulate games, colluding with other players, or exploiting promotions. We reserve the right to take action, including withholding funds and closing accounts, where misuse is detected.

General bonus and promotion rules

Promotions, welcome offers, and free spins are subject to specific terms that explain eligibility, wagering requirements, game contributions, and time limits. Bonuses are non-transferable and may be voided if we suspect abuse. Game categories often contribute differently to wagering; consult the promotion terms for details. We may change or withdraw promotions at any time, subject to any local legal requirements.

Deposits and withdrawals

We accept payment methods available to Canadian players through our cashier. Deposits are usually reflected instantly, while withdrawals require verification before release. Account verification may include government ID, proof of address, and proof of payment method ownership. We may apply deposit or withdrawal limits and perform source-of-funds checks for large transactions. Processing times and any provider fees are set by the payment method and may vary.

Dispute resolution

If you have a complaint, contact our support team via live chat or by email at [email protected]. We will aim to respond and resolve issues promptly. If we cannot reach agreement, we will follow our internal complaints process and provide a final written decision. Where applicable, you may be able to seek independent dispute resolution through available channels in your jurisdiction.

Updates to terms and conditions

We may update these Terms and Conditions from time to time. Material changes will be communicated by notice on the site or by email. Continued use of the service after notice constitutes acceptance of the updated terms. For clarity on any point, refer to our Privacy Policy and Responsible Gambling pages or contact [email protected] for assistance.